Terms & Conditions

Last updated: April 2025

Welcome to Sivya. By accessing and using this website (sivya.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. These terms are governed by the laws of the Republic of Indonesia, including Law No. 1 of 2024 on Electronic Information and Transactions (UU ITE) and Government Regulation No. 80 of 2019 on Electronic Commerce.

1. About Sivya

Sivya is an online product showcase platform operating in Bali, Indonesia. We display and promote fashion and grocery products. Actual purchases are completed through third-party marketplace platforms — specifically Shopee and Lazada. Sivya does not directly process payments or fulfill orders.

2. Use of This Website

By using this website, you confirm that:

• You are at least 18 years of age or have parental consent to use this website.
• You will not use this website for any unlawful purpose or in violation of any Indonesian regulations.
• You will not attempt to disrupt, damage, or gain unauthorised access to this website or its systems.
• All information you provide through this website is accurate and truthful.

3. Third-Party Marketplace Purchases

Sivya operates as a product showcase. When you click a "Buy on Shopee" or "Buy on Lazada" button, you will be redirected to the respective third-party marketplace platform to complete your purchase. Please note:

• All transactions, payments, and order fulfillment are governed by Shopee's or Lazada's own terms of service.
• Sivya is not a party to any contract formed between you and the marketplace platform.
• Sivya is not responsible for product availability, pricing accuracy, delivery timelines, or disputes arising from purchases made on third-party platforms.
• We encourage you to review Shopee's and Lazada's terms of service before making any purchase.

4. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the intellectual property of Sivya and is protected under Indonesian intellectual property law (Law No. 28 of 2014 on Copyright). You may not reproduce, distribute, or use any content from this website without prior written permission from Sivya.

5. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. Sivya makes no representations or warranties of any kind regarding the accuracy, completeness, or availability of information on this website. We do not guarantee that the website will be error-free or uninterrupted.

6. Limitation of Liability

To the fullest extent permitted by Indonesian law, Sivya shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or your reliance on any information displayed herein. This includes losses arising from purchases made on third-party platforms.

7. Links to Third-Party Websites

This website contains links to third-party platforms (Shopee, Lazada). These links are provided for your convenience. Sivya does not endorse, control, or take responsibility for the content or practices of any third-party websites. Accessing those platforms is entirely at your own risk.

8. Governing Law & Dispute Resolution

These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes arising from or in connection with these terms shall first be attempted to be resolved through amicable negotiation. If unresolved, disputes shall be submitted to the competent courts in Bali, Indonesia.

9. Changes to These Terms

Sivya reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

10. Contact

For any questions regarding these Terms and Conditions, please contact us at hello@sivya.com.

Your privacy matters to us. We collect only what we need and never misuse it. Questions? hello@sivya.com