Contact Us

We'd love to hear from you

Whether you have a question about a product, want to collaborate, or just want to say hello — we are here. Sivya is a small team and we read every message personally.

Get in Touch

The quickest way to reach us is by email. We aim to respond within 2 business days.

• General enquiries — hello@sivya.com
• Order & refund support — please contact Shopee or Lazada directly for order-related issues
• Collaborations & partnerships — hello@sivya.com

Phone

+62 812 3456 7890
Available Monday – Saturday, 9am – 6pm WITA (Bali Time)

Based In

Bali, Indonesia 🌴
We operate across Bali and ship island-wide via Shopee and Lazada.

For Order & Shipping Support

If you have any issues with an order — delivery, refunds, wrong items — reach out to us first at hello@sivya.com and we will guide you through the right steps to get it resolved quickly.

For Collaborations

We are always open to working with local producers, brands, photographers, and creators who share our values. If you have something you think belongs on Sivya, reach out and tell us about it.

Sivya is built on genuine connections. Every message we receive is read by a real person — not a bot.